Alex followed Ryan's instructions, and to her relief, the GlobalProtect VPN client connected successfully. She was back up and running, and her productivity was saved.
"I think I know what might be causing the issue," Ryan said. "If your laptop's clock is not in sync with our servers, the certificate verification will fail." globalprotect vpn failed to verify certificate
Ryan then asked Alex to try to connect to the VPN using a different protocol, such as TLS instead of SSL. Alex made the change, but still, the error message remained. Alex followed Ryan's instructions, and to her relief,
Alex checked her laptop's clock and realized it was indeed a few minutes off. She synced her clock with the company's servers, but the error message persisted. Alex followed Ryan's instructions
"GlobalProtect VPN failed to verify certificate."